B2B eCommerce is growing rapidly, and platforms like BigCommerce are making it easier for businesses to sell online. However, to get the most out of BigCommerce, you’ll often need the expertise of a professional developer. The right developer can help you customize your store, integrate advanced features, and build a seamless experience for your B2B customers.
But with so many developers and agencies available, how do you find the one that’s best for your business? Let’s explore the key steps.
Why BigCommerce is a Strong Choice for B2B eCommerce
Before diving into how to find a developer, it’s worth noting why BigCommerce is so popular among B2B businesses:
- Scalability – Designed to handle large catalogs and high-volume orders.
- Built-in B2B features – Customer group pricing, bulk ordering, and quote management.
- Flexible customization – Developers can extend functionality to suit unique business needs.
- API-first platform – Makes integrations with CRMs, ERPs, and payment systems easier.
This flexibility is why choosing the right developer matters—you’ll want someone who understands both BigCommerce and the unique requirements of B2B commerce.
Step 1: Define Your Business Needs
Start by identifying what you want your developer to achieve. Some businesses need a full website build from scratch, while others may only need custom features or third-party integrations.
Ask yourself:
- Do I need a new store or just improvements to an existing one?
- What features are must-haves for my B2B customers? (e.g., bulk pricing, account management, custom quotes).
- Will I need ongoing support and maintenance after launch?
Having clear goals will make it easier to communicate with potential developers and assess their skills.
Step 2: Look for BigCommerce-Certified Developers
Not all developers are equally experienced. A BigCommerce-certified developer or agency has proven expertise in the platform. They’ll be familiar with best practices, the latest updates, and B2B-specific solutions.
Where to find them:
- BigCommerce Partner Directory – A curated list of certified experts.
- Freelance platforms – Websites like Upwork or Toptal, though you’ll need to vet candidates carefully.
- Specialized agencies – Firms dedicated to eCommerce and BigCommerce development.
Step 3: Check Their Experience in B2B Projects
B2B eCommerce is more complex than B2C. Look for a developer who has worked on B2B-specific BigCommerce projects. Some features to look for include:
- Custom account hierarchies for buyers.
- Advanced pricing rules for wholesale clients.
- Integration with ERP, CRM, or accounting software.
- Bulk ordering and streamlined checkout processes.
Tip: Ask for case studies or portfolio examples that demonstrate how they solved B2B challenges.
Step 4: Evaluate Technical Skills and Services
A good BigCommerce developer should offer more than just coding. Key skills and services to look for:
- Front-end development – Custom themes, mobile optimization, and user experience design.
- Back-end development – API integrations, custom apps, and workflow automation.
- SEO knowledge – Ensuring your store is search-engine-friendly.
- Ongoing support – Post-launch maintenance, updates, and troubleshooting.
Step 5: Read Reviews and Client Feedback
Client testimonials, ratings, and case studies reveal how reliable and professional a developer is. Look for feedback on:
- Communication and project management.
- Ability to meet deadlines.
- Post-project support.
- Problem-solving approach.
Agencies with a strong reputation usually have a track record of successful, long-term partnerships.
Step 6: Discuss Pricing and Project Timelines
BigCommerce developers may charge hourly rates or fixed project fees. For B2B eCommerce, projects can be complex, so costs will vary.
Factors that influence pricing:
- Project scope (basic setup vs. full customization).
- Level of integration required.
- Timeline urgency (rush projects cost more).
Pro Tip: Don’t always choose the cheapest option. Instead, focus on value for money and expertise.
Step 7: Test Their Communication and Support
A developer’s technical skills are important, but so is communication. Since B2B projects often involve ongoing adjustments, you’ll need someone who:
- Understands your business goals.
- Provides regular updates.
- Responds quickly to questions or concerns.
Good communication is the foundation of a successful partnership.
Common Mistakes to Avoid
When hiring a BigCommerce developer, businesses sometimes make avoidable mistakes:
- Choosing based only on price, not expertise.
- Not clarifying project requirements upfront.
- Ignoring post-launch support needs.
- Hiring a generalist without B2B or BigCommerce experience.
Avoiding these pitfalls can save you both time and money.
Final Thoughts
Finding the ideal BigCommerce developer for your B2B eCommerce business is not just about technical skills—it’s about finding a partner who understands your industry, your goals, and your customers.
By defining your needs, checking certifications, reviewing B2B experience, and ensuring good communication, you can hire a developer who will help you build a powerful, scalable, and customer-friendly BigCommerce store.
With the right expert by your side, your B2B eCommerce business will be well-positioned to grow and succeed in today’s competitive digital market. If you’re still exploring the right business model to scale, our guide on dropshipping vs. inventory-based business in 2025 can help you evaluate your options.
